Frequently asked questions
If I don't see it listed on the web, do you have it?
Our web site is written dynamically by our inventory database. Most parts we have are listed online before we actually have it in hand.
How many parts do I need to buy before I can get a discount?
No matter how many parts you buy, we will not offer a discount. Since we sell parts both direct to you, and through a large dealer network, we must protect our dealers interests. If you would like to pester your local dealer, you may be able to get a discount. (we do not endorse or encourage this)
I Just placed an order, and I would like to add more items to it. Can you add them together for me?
If we are having a slow day, we can <b>sometimes</b> do this. Unfortunately, most days we pack between 800 and 2,000 orders. This volume makes it impossible for us to match up two orders.
I just had a huge wreck and bent my parts. Can I get new ones for free?
No. If your parts are damaged in use, they cannot be returned. If a Hot Racing, Xspede, or Hobby Etc brand part failed because it was defective, we are happy to take it back and get you a replacement.
What is an Alloy?
An <a href="http://www.hobbyetc.com/information/definitions/alloy.cgi">alloy</a> is a mix of more than one metal.
What is Delrin?
A type of high perfomance <a href="http://www.hobbyetc.com/information/definitions/delrin.cgi">machinable plastic</a> made by Dupont.
Can I pay using COD?
No.
Can I pay with PayPal?
Sure! Durring check-out, there will be a PayPal option.